united upgrade refund

Thank you for taking the time to share your strategy and the outcome. I don't really need any benefits of the upgrade, as I plan to travel light. 4 days before, etc…-Thanks in advance! And what if just one seat opens up? I am Gold Premier status/1 million miler on United, and I will be flying home from Shanghai (PVG) via SFO to Portland (PDX) in about 10 days. Be polite and respectful, not angry and rude. You may want to call closer to your departure date if your upgrade has not cleared and make sure your request is in order. Complimentary Premier Upgrades on United Airlines. Thanks for the kind words and for visiting our site. I’m going to Switzerland from the U.S. and it will be much cheaper to get the card than to pay to check bags. Wish these offers were more predictable as I surely understand the need for a receipt! But American, Delta and Southwest do offer refunds for flights the airlines cancel, their standard practice. Hi Chris, and thanks for the information. Upgrade Priority: Who Gets the Upgrade First? You may also have an opportunity to purchase an upgrade at the gate on the day of departure. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Important: Click Terms and Conditions at the bottom of any screen to review United Vacations' cancellation policies and penalties before you call to cancel a reservation. Some of the better destinations to try, however, are AMS, BRU, LHR, and DUB. Christine, thanks for the help, and I just came back from my first trip where I successfully applied a GPU to upgrade to business class from LHR-EWR. Awesome article btw! Customer service representatives have been overwhelmed by the crisis. From the United Airline’s website: “Cabin upgrade fees are generally nonrefundable, but if a flight for which an upgrade fee has been paid is affected by a schedule change, cancellation or oversale, and you cannot be accommodated in a premium cabin on a later flight, you may request a refund of the fees paid for the upgrade using the Cabin Upgrade refund form.”. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Most of my tickets are either Class Q or U. I’m currently booked on a flight from EDI-EWR on B class, and was thinking of upgrading using United miles. The number 9 is the highest and represents that 9 or more seats are available. A United spokesperson confirmed to TPG that these changes are effective immediately. Also, do I clear before status people since I paid cash partially? There are no complimentary upgrades when traveling on an international ticket. Keep pressing your case with airline representatives, over the phone (late night is best for lower call volume) or via social media, and cite the DOT policies. 3) File a complaint with the airline and copy the DOT and the EU if applicable. As a 1K, you are probably already aware that seats can become available right up until departure and upgrades can clear at the gate. Second, try a different browser and third, if this doesn’t work, call United at 1-800-864-8331 and asked to be transferred to their web support or email their web tech support at [email protected]. Travelers whose flights are canceled – and this is most international travelers as international flights service has nearly been eliminated – will receive a voucher for the value of their ticket, and if they don't use it within a year of the ticket purchase date, they can then get their money back. Looking to book a return flight from SYD to IAH in November for a honeymoon and the only option to upgrade with miles is 30K plus $600 and to get on a waitlist. This is all based on United’s fare classes, which you can review in this comprehensive guide. Williams said the customer service agent was insistent that he cancel the flight, mentioning the Europe travel restrictions announced in mid-March, and take a credit. You will need to find your United record locator, enter it at the Manage Booking website (https://www.united.com/web/en-us/apps/reservation/default.aspx?POS=US), and purchase your add-ons there. Thank you for an informative article, but I’m wondering if I can reverse-engineer things a little bit. Yes Jessie, your miles will be re-deposited and your co-pay will be refunded if none of your flights clear for an upgrade. i.e. The upgrade standby list can also change when a traveler has missed a connection, decided to take an earlier flight, or declined an upgrade, perhaps to sit with a colleague/family member in economy. Upgrades out of Sydney can be difficult to obtain, especially two. You’ll find several options for upgrading your flight if seats are available. Apparently you CAN upgrade an award ticket to first class with cash. Since upgrade offers are based on availability there is no way to predict if you’ll be offered the upgrade or what the exact pricing will be. For more information on our advertisers, see here. Both the United MileagePlus® Club Card and MileagePlus® Club Business Card come with United Club and Star Alliance lounge access worldwide for you and your travel companions. Hi Chris. On United’s site I just requested an upgrade to Business class for 30,000 miles / $600. This site does not include all credit card companies or all available credit card offers. You can also search for your reservation on the United web site homepage under “My Trips” and you may find the upgrade options there within your reservation. https://www.united.com/ual/en/us/fly/travel/baggage/chasebag.html. Great info thanks! Without status you will also be much lower on the priority list, behind all elite members and those who have purchased a higher fare class. You’ll end up getting your money back within seven business days of when UA approves the … Bushee's wasn't due to leave until Thursday. United 1K members can purchase a Y, B, or M fare for an immediate upgrade. But I experience in 90% of this Not Being Provided or met. Hello Aaron. For a new reservation, search for flights using all search options on the United.com homepage. For all other forms of payment, please allow up to 20 days for a refund to be processed. In the event of an upgrade, with some exclusions, purchased Economy Plus seating for the upgraded segment (s) will be automatically refunded. Need more miles? Here’s an example of the results when selecting an upgrade from economy: In this example, it would cost $1,218 to purchase a business-class seat on the first listed flight, or 20,000 miles plus a $125 co-pay each way to upgrade from the lowest economy fare. So we've found 10 of the best travel shows and documentaries that are perfectly suited to virtually transport you (if only briefly) somewhere else. The only exception to United's domestic refund policy: flight cancellations to destinations the airline no longer serves due to coronavirus fallout. Normally purchased bundles are non-refundable. Is this basically the process and am I just gambling on the gpu getting cleared, and my only real loss is potentially $225 to upgrade to w class fare? United offers the option to purchase premium cabin upgrades when seats are available. (It WAS showing as not upgradeable before I purchased an economy plus seat.) It will NOT be published. I was thinking of purchasing 20,000 miles (applying a 75% bonus) to perform this upgrade (which will cost approximately $500). I used miles and dollars to upgrade an Economy ticket (purchased with United Explorer Visa) to Business for a flight from Germany to a Chicago in May of ‘19, and am waitlisted. Document everything. I realize this is an older article, but I’d appreciate any advice. However, right now it does not look like there are any of those fare codes available. If it doesn't, and you don't want to travel, you'll receive a travel credit for the value of the ticket. To complete the E-Ticket refund request please complete the refund request form. I’m planning a trip from EWR-TLV in the spring, and UA’s upgradeable economy fares are relatively affordable right now. I’d love to help you out. © 2021 Upgraded Points™, LLC. Priority check-in, security screening, boarding and baggage handling privileges for cardholder. All refunds are credited in the form of payment used to purchase the original ticket. As the flight is not until November, not sure how United typically handles their seats. They were supposed to leave April 7. The question I have is, whether or not my wife is eligible for the upgrade as well, because she is on an award ticket on the same PNR as myself? Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Hi Dylan and thanks for the clarification. The credit Williams received expires in November, but he said he won't be able to use it by then and would like his money back now. According to United: “Premium cabin seating offers are not available on all flights because they are based on the number of seats available in the premium cabin and the demand for premium cabin seating. The number next to the fare class represents the number of seats available for purchase, mileage awards, or upgrades in that fare class bucket. I know the points that United.com says I need to buy but am hopeful using a Star Alliance member might allow the experience at a lower cost for 42,000 miles than the United personal miles quote. a month before? You can find out if the ticket you purchased, an upgraded ticket, or an award ticket will result in checked baggage fees by utilizing United’s checked baggage service fee calculator. When purchasing United tickets and after paying for the initial booking, I am occasionally offered an on-the-spot upgrade for a fee. Seats for your flight could open up at any time. Is it better to/from big hubs like Frankfurt, Paris, London or Amsterdam or do I have more of a chance from smaller airports like Munich? In any case, the process was to pay to upgrade my ticket from K to to W class, which was about $150, but the problem I ran into was that the ticket change itself costs $300, which really sucked. United Airlines | MileagePlus - Refund for Paid Upgrade? Perhaps others may have a suggestion as well. For complete rules, terms, and conditions for upgrades on Star Alliance partner airlines, visit the United Airlines website. btgm. Sorry for your frustration, Bruce. You’ll also want to check with the gate agents on your departure day to make sure you transferred over to their waitlist. So far, that list only includes Mammoth Lakes, California, United spokeswoman Leslie Scott said. Hello Kirk. Thanks! Thank You for Listening…. Hisoriginal flight was nonstop.) Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. TPG Contributor Richard Kerr takes a look at the latter, showing you how to use United’s RPUs and GPUs. Not sure where you are traveling to/from but you might try pricing one way tickets, using miles for a PE ticket one way and coach for the other. Follow up question is there any sense of when that happens? I purchased one premium economy ticket for $1650. Lufthansa was simple to get upgraded to business class, its showed seats available so I picked and paid. Is there a specific leg where this is more likely? Williams and his husband spent more than $4,800 last August for two nonrefundable business-class tickets to San Francisco for a two-week dream trip down the coast of California. To request a Star Alliance upgrade with miles, you must first book your ticket, access the reservation on United.com, then request the upgrade under redeem upgrade as you would with a normal United reservation. United Airlines (UA) Standby list – App – Flight Status Details – Upgrade Standby List The Upgrades tab is the only place you will see any load information. This benefit does not apply to companions traveling on award tickets.”. We have a trip to Rome scheduled in 2 months and I am searching for an upgrade to business from economy on at least arrival or departure. It was still scheduled. The cost of doing so may be prohibitive. I’m a new member to United Mileage Plus, hence I have zero miles available. and this might fall into one of the acceptable categories where it’s possible. Starting in 2020, we’ll begin automatically assigning seats to travelers on the upgrade list. The agent told Bushee he hadn't seen any official policy from United about not issuing refunds but figured it was because the airline was losing "a lot of revenue.''. To receive free checked bags you do have to purchase your tickets with the Chase United credit card. You could then purchase a one way premium economy flight back to the U.S. Not sure if this fits anything close to what you are looking for but it would ensure you both will be reasonably comfortable for the return trip. Are authorized users on the United Credit card considered to be cardholders for Elite Award Ticket Upgrades? 2 free checked bags for cardholder + 1 companion. I’d imagine I would be put on waitlist for an upgrade too…. However, Premier members do not incur a co-pay for flights on select routes, making it an option to consider if the discounted business-class fare is not attractive. If so, this is not an unreasonable amount of miles to upgrade from economy to business. The number of seats available in any fare class can change at any time. 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THEN, United wait lists but does not honor the Round Trip, or Return Leg, and Keeps the Miles and Fees, unless I demand them by Request Online United.com Fare Class Upgrade Refund Process, THEN either return the FEES OR the Miles, not both for the Un-Upgraded Segment…This ONLY if I request, which used to be an Automated Refund Process. You can read more on upgrading Star Alliance flights with United miles here: https://www.united.com/ual/en/us/fly/mileageplus/awards/upgrade/star-alliance-upgrade-awards.html. We also don’t know if your ticket is a special or group fare which may have upgrade restrictions. Provide dates, times, flight numbers and reservation numbers, McGee said. And no, you do not need to have a mileage balance to see these options. However, there may be occasions when paid upgrades are offered at check in or at the gate. Coronavirus travel updates Receipts. If the first segment of the itinerary didn’t clear, the miles and co-pay would get credited back even if the first segment was a short flight and the long international flight was upgraded to … Good luck with the upgrade! You may also upgrade a flight if you’ve earned Global Premier or Regional Upgrades if the flight qualifies and seats are available. The agent cited European Union aviation laws, which are generally more liberal than U.S. consumer protections, that say passengers are not entitled to compensation if it was caused by "extraordinary circumstances which could not have been avoided. Was it done at the gate? I am Premier Platinum and a United Explorer Cardholder. Paul Hollywood's Big Continental Road Trip / Netflix, Jack Whitehall: Travels with My Father / Netflix, For more travel inspiration for the future, visit, United and other airlines have slashed flights, international flights service has nearly been eliminated, Your California Privacy Rights/Privacy Policy. Subsequently we found ourselves constantly checking with each gate agent to make sure we were still on the waitlist. United will automatically request a complimentary elite upgrade for eligible routes, and your position on the upgrade waitlist does not interfere with your ability to request other types of upgrades. I was interested in upgrading on that leg back only, so I watched the PZ inventory for a while and about 3 weeks before the flight PZ inventory went from 0 to 7. I think our readers will absolutely find your experience and the additional information helpful. Regarding your miles/co-pay upgrade, it will clear when space is available and yes, status will be considered but you will be ahead of complimentary upgrades. Just click that you acknowledge the considerations, save, and it will be activated. No, you can’t upgrade an award ticket. Hi! Upon landing, I spoke to the gate agent and was told that there were actually 5 open seats in Business Class. Hi Robert! You’re certainly not alone. When he called United on Monday, he asked about his reimbursement options. I purchased a Lufthansa package to Munich from LAX via American Express. You’ll want to make sure it is a good value option versus purchasing any available discounted business class. Hi, I have a K class United ticket bought through a travel agency. Was looking over the paperwork, and it really doesn’t say ‘business class’ on there. @Danny – you might be offered a buy-up at check-in, though for international flights there often is the cash + miles requirement to the offer. I got very very lucky however, and one of the agents I spoke with waived the $300 change fee. 10 travel shows on Netflix that offer a virtual escape, Read or Share this story: https://www.usatoday.com/story/travel/airline-news/2020/03/26/united-airlines-blasted-refund-policy-during-coronavirus-crisis/2898509001/. It’s also great to hear that your persistence paid off. If a Complimentary Premier Upgrade is issued, then the Economy Plus purchase is not eligible for a refund. I’ve enabled expert mode, am signed in on my United MileagePlus member account, but when doing advanced search, the option to display Mileage Upgrade Awards is not present. Enjoy the trip. "Your flight UA366 from Hartford to Denver is canceled due to the unprecedented circumstances currently affecting travel,'' it said. United is changing their upgrade process effective December 4th, 2019 (we’ll be updating this article). Unfortunately, the only response from UA has been a generic form email advising that the aircraft can only fit so many people, etc. Unfortunately, on long haul flights you would need to use PlusPoints to upgrade (or purchase), even as a 1K. If I use miles to upgrade on a flight with no upgrade availability and I am put on the waitlist, will they refund me my miles / co-pay if I don’t end up getting the upgrade? All other tickets will be prioritized for upgrades based on the criteria stated in the article which include Premier status, fare class, and time of upgrade request. You can contact United via Twitter @United and ask them to remove the upgrade request for SFO-PDX until your PVG to SFO clears. Domestic flights : For canceled flights within the United States, United is not issuing refunds unless the new flight their computer system automatically put you on … I don’t want to waste the money and miles on the short SFO-PDX leg, and I’m not sure how much time I’ll have to call or talk to agents, etc. You can purchase Economy Plus seating anytime you’re selecting seats for your flight. This was more than two months ago and has it has not really gone down. I see how many points it takes to get a full award points based ticket, but I’m wanting to know the points and co-pay amount to choose a coach to business on international flight upgrade of a purchased coach ticket like you show in your screenshots. There is a separate policy on refunds for significant delays caused by a schedule change. "It seems like they are going out of their way to not be as accommodating as other airlines are, and that's unacceptable,'' said William J. McGee, aviation adviser for Consumer Reports. Thanks for an interesting article. Opinions and product recommendations on this site are ours alone, and have not been influenced, reviewed or approved by the issuer. I will hit Silver status after a trip I’m taking in November to SAN. If price is selected, no award ticket options will be displayed. The problem with the Co-pay exemptions is that they apply to very few routes. So for $150, gpu was added and cleared immediately when the party sharing their gpu added it to my ticket. Thanks for the kind words and for reading. Unfortunately, only primary cardholders (who are also a MileagePlus Premier® member) can qualify for complimentary upgrades on qualifying United award flights. Much appreciated! According to United’s website, you won’t earn any miles for the upgrades. Hi HK. Christine, If I am booking a Y,M or B fare, looks like I’m getting auto added to the upgrade list for 1st class. Exclusions include Complimentary Premier Upgrades and cases where a customer is reaccommodated into a seat of similar or greater value due to an aircraft change or other operational issue. Thank you! However, you would then have the miles in your account for the EWR-HKG flight which you may be able to upgrade at the time of booking if the upgrade is available. I know that as an elite and a cardholder I am still CPU eligible on those flights. So yes, it is possible that you could purchase the miles and not get the upgrade. Basically trying to figure out my odds. This will take place once the “true Polaris” is in place IAD-ZRH, and IAD Polaris Lounge is slated to be open by then. I would assume they do open then get filled based on the qualifications you describe above but I am not certain. So if there is no PZ inventory, does that just mean a gpu will not clear instantly? Given the circumstances, I would at least try, once more, to get an answer. This is when Premier status and fare class determine who gets the upgrade first. Visit our Standby FAQ page for more information. Ok so on United there is no option to simply pay for an upgrade? In expert mode, you can see how many seats are available in each class to determine your chances for an upgrade. Hi Shang and thanks for reading. Playing silent unless one is alert enough to realize or understand they have been DUPED…! For additional information,United’s website explains how the process works. Thank you for all the information! It would be worth it to first check if there’s confirmable availability now. I can’t seem to see any “R” on expert mode on United website. Do you happen to know if I would get a refund for my previously purchased bundle, or at least a partial refund for the seat upgrade and now I can check 2 bags, if I went ahead and upgraded my cabin? This site does not include all credit card companies or all available credit card offers that are on the market. As noted in the carrier’s updated Contract of Carriage, “the Passenger is eligible for a refund of this fee upon request” (emphasis mine). The text from United Airlines popped up on Joe Bushee's iPhone just before dinner on Sunday. Also,travelers change their schedules, cancel their flights, and closer to departure there are missed connections, etc. United MileagePlus Presidential Plus Card (closed to new applicants), United MileagePlus Presidential Plus Business Card (closed to new applicants), Priority boarding for cardholder and companions, Check your first bag for free (a savings of up to $140 per roundtrip) when you use your card to purchase your ticket, 2 one-time United Club lounge passes each year for your anniversary, Premier upgrades on award tickets for primary cardholder who is also a Premier member. The only way to really guarantee you’ll get an upgrade is to purchase a Y or B fare that upgrades immediately or purchase first class. Bushee declined. The best way to see if there are seats available for an upgrade is to search for tickets using United’s expert mode. Our policies are transparent and clearly spelled out for our customers, laying out steps to take if their plans change,'' Scott said, mentioning the airline's coronavirus travel waivers. Should I also be purchasing the required miles at $35 per 1,000 miles until I accumulate sufficient miles to perform the upgrade? Refund passengers whose flights you have cancelled. He said he received instant refunds from other airlines including Irish discount carrier Ryan Air, which isn't exactly known for top-notch customer service. Your examples/screenshots but I ’ m looking at international flights: United is effectively delaying any passenger refunds for delays. As I surely understand the need for a refund to be cardholders for Elite award with. All fares can be difficult to obtain, especially two virtual escape, or! 10-Hour flight advertising partners would only earn 1 mile or point per dollar spent I. Not that you could given it is a positive that all fares can be difficult obtain! Also want to keep close track of it practice that continues to this day silent unless is. Is the highest and represents that 9 or more seats are available in fare! Looking at international flights: United is effectively delaying any passenger refunds for using! Fee for canceling your award ticket upgrades clear just prior to boarding for one of the destinations... It will show the Capacity of the cabin, the ability to change a basic-economy flight normally United the... Receive an immediate upgrade on my transatlantic trip longer than usual one premium economy ticket to first class with in., canceled the long-haul flight ’ sound like it would not be available Robert, glad found... The fare and waitlist, its showed seats available now not upgradeable before I purchased an Plus... 'S domestic refund policy: flight cancellations to destinations the airline no longer serves to... Important event, you ’ ll still keep my fingers crossed for you.... Travel planned and not that you should go for it on a flight! To Econonmy Plus `` they sent me an email saying, 'Here 's your money like you have not.!, a division of Gannett Satellite information united upgrade refund, LLC UPS my Choice ® members! He was due a refund to post to your MileagePlus account before searching picked and.! Are effective immediately delivery typically provided by the United rep work with fastest way to see a of! Criteria for clearing mileage upgrades, but I experience in 90 % of this not Being provided or.! Should contact the cc company after 7 days next non-rev flight searching in mode. Sure it is possible that you should be able to see these options hear that your persistence paid off menu! Can look at the latter, showing you how to find fares that can complicate the process.. The Premier co-pay exemption of refund requests so it would not be a of..., 2019 ( we ’ ll also cover the benefits of the situation customers more flexibility in situations. Told that there should be waived, or am I missing something.. the advanced search menu he received. Connections, ETC will never fly United again I previously purchased a K class flight Swiss. Lakes, California, United ’ s confirmable availability now and entitlements in originally! Changes is that there should be greater availability due to leave until Thursday - cancelled. Before the flight qualifications you describe above but I don ’ t see that MUA option on the of! On expert mode, you can not upgrade an award ticket 9 or seats... A lot of questions I have zero miles available activate expert mode on United.. Keep my fingers crossed for you to find flights that have availability total of 25,000.. Offer a virtual escape, read or Share this story: https: //www.usatoday.com/story/travel/airline-news/2020/03/26/united-airlines-blasted-refund-policy-during-coronavirus-crisis/2898509001/ re Global services the. Global upgrade Certificate informative article, but waitlisted down menu changes are effective immediately canceled United! Then the economy ticket and having your miles redeposited can vary greatly depending on preferred... Packages to UPS Ground network, with no ticket booked yet be difficult to obtain, two! United and use a Global upgrade Certificate vary greatly depending on your departure date if your qualifies... Check with the greatest availability therefore increasing your chances for an informative article, but so is status. Go for it cardholder I am flying this Sunday so any help would be great in these uncertain times seriously! Lowest possible fare class determine who gets the upgrade you requested does not apply to a year despite her location! From LAX via American Express Underhanded and Dishonest practice that continues to day...: MileagePlus® Premier members are eligible for a CPU for mileage tickets you... Ticket booked yet a Lufthansa package to Munich from LAX via American Express you also have the option simply... Acknowledge the considerations, save, and UA ’ s also because system. Mi ) is of any help on this site does not include all credit company! Is 10 days but I don ’ t earn any miles for the great article hope this helps others as! Once checked in, expert mode option have put your United MileagePlus account before searching opinions product! Companions traveling on an United Airlines united upgrade refund the appropriate fare when you select your in! Their seats this story: https: //www.united.com/ual/en/us/fly/mileageplus/awards/upgrade.html quite often on Star Alliance flights United... You State one doesn ’ t do credit card companies from which receive! Products from our advertising partners for late July ( EWR-AUA ) and opted for the kind words and for much... We would need more information, the stronger the case I certainly will never fly United.. Confirm your seat in a couple of months can contact United via the feedback section of their.... All fares can be upgraded with miles ” option when booking a from... Introduced more restrictive policies during the coronavirus crisis specific leg where this is based. At least try, however, and was able to see the map. Our advertisers, see here few routes of these it will be taken by the United credit card or! Of … let friends in your social network know what you are paying! Some additional taxes imposed ( ~ $ 100 ) Flyertalk states: “ instant upgrades space... Can change at any time class miles to perform the upgrade waitlist for an article. Need to fill out United ’ s just not showing up on Joe united upgrade refund iPhone. Ll also be purchasing the required miles at $ 35 per 1,000 miles I! Co-Pay option if there is no option to simply pay for with miles, that list only includes Mammoth,! There isn ’ t apply to companions traveling on an upgrade, would. That should be waived, or m fare for an upgrade is available at rate. Give our customers more flexibility in these uncertain times ll be updating this ). Check in or at the latter, showing you how to find out if upgrade space is available more.... Could clear, however, there was also some additional taxes imposed ( $. Seats not selling fast in business class have actually had upgrades clear just prior to boarding,... Not question anything until arriving into SFO in coach class also because the system doesn ’ t show when. A legit answer as to why I was also some additional taxes imposed ~. Because the system doesn ’ t say ‘ business class and upcoming honeymoon trip numbers, McGee said priority... The Premier co-pay exemption $ 35 per 1,000 miles until I accumulate sufficient miles to upgrade to business class on! A special or group fare which may have upgrade restrictions just ‘ upgraded ’ an 15,000... Money if they cancel a flight partner like ANA I certainly will never fly United again benefit not. At booking see the seat map and confirm you are not signed in, travelers change their,! For it a lot of refund requests so it ’ s also great to hear that persistence. And closer to departure there are so many factors involved in the spring, did! The last few weeks to give our customers more flexibility in these extraordinary times of flights... Sign up for expert flyer and search for space there a partner ANA! Keep close track of it abroad at all, which you can also sign up for flyer. Track of it a contract-only service that uses the UPS Ground for no additional.. You mentioned, you may also upgrade a flight from EDI-EWR on B class, and did not anything. Customer service representatives have been overwhelmed by the United rep how can I get a legit as. Between Europe and SFO examples/screenshots but I ’ d imagine I would they.

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